Will we have to change the programs we use?

Usually not. Automation connects the systems you already use, as long as they have an API or an import and export option. Changing or adding systems is only worthwhile when there's nowhere to store the data – for example, when your customer list is kept in an Excel file. In that case, we'd suggest a CRM first.

What's the difference between automation with and without AI?

Automation without AI follows exact rules and suits structured data: orders, amounts, statuses. AI is needed when free text has to be understood – emails, scanned documents, customer questions. The two are often combined: AI extracts the data from an email, and an ordinary integration takes it from there.

Do you integrate with n8n, Make or Zapier?

Yes – if your team already uses n8n, Make or Zapier, we integrate with them. Otherwise, we automate processes in code: that's the most reliable way to connect Lithuanian accounting software, implement complex logic and process large volumes of data. We recommend setting up platform accounts in your company's name, so that the workflows stay yours.

What happens if the automation stops?

The person responsible is notified, and once the cause is fixed, any data that wasn't transferred can be sent again. The most common causes are a changed password, a system update or an unexpected data format. During the warranty, we fix programming bugs free of charge, and we assess separately any work needed to adapt to changes in other systems.

Is automation worth it for a small company?

Yes, if the process comes up often. For a small company, what usually pays off most is one simple solution, such as transferring online store orders into accounting software (from €490), rather than a large project. If the time saved over a year won't be worth the cost of the solution, we'll tell you during the assessment.

Does the EU AI Act apply to AI automation?

Yes, but the requirements depend on the risk. Sorting emails or extracting data from documents usually isn't classed as high-risk, and if a customer interacts with AI directly, they must be told so. Systems that make decisions about people, such as screening job applicants or assessing creditworthiness, are classed as high-risk. We don't build solutions in which AI makes decisions about people by itself: AI can prepare a draft or sort data, and a person makes the decision. We don't provide legal advice.

Business process automation

Business process automation means handing repetitive work – such as logging enquiries, issuing invoices, moving data between systems or preparing reports – over to software, so that your staff no longer have to do it by hand. Saitai.lt automates processes using integrations, CRM systems and artificial intelligence (AI). We give you a price and timeline after a free process assessment.

Get a quote How much does it cost?

Prepared by the Saitai.lt team · Updated 6 October 2026

In short

Price: based on an assessment; for example, accounting software integration from €490, AI integration from €990, Excel → CRM from €990; no VAT is added
Timeline: from a few working days (a simple workflow) to 4–8 weeks (a CRM with integrations)
Methods: API integrations, custom development (Laravel), AI; if you already use n8n, Make or Zapier, we integrate with them
What we automate: enquiries, orders, invoices, stock levels, reports, emails, reminders, documents
Monthly costs: support from €29/month (on a virtual private server (VPS) we provide); workflow platform or AI model usage charged by volume
Warranty: 12 months
Payment: 50% deposit, balance when the solution goes live
Where we work: remotely, all over Lithuania; meetings in Vilnius by appointment, arranged by phone

Who it’s for

The same data is entered several times: into your online store, CRM, accounting software and Excel.
Invoices and reminders about payments or contract end dates are sent by hand, and sometimes forgotten.
Enquiries from your website, email and phone are logged in different places, so some of them go unanswered.
Every week, the director waits for a report that someone pulls together from several programs.
As orders grow, so does the admin work, even though the work itself stays the same.
You already have systems, but they aren't connected, so an employee links them by copying data across.

When it’s not the right fit

The process happens a few times a month – building and maintaining the automation would cost more than the time saved is worth.
The process hasn't settled yet and changes every few weeks. It's worth writing it down and trying it out by hand first.
Your systems have no API and no import or export option – in that case, automation is only possible by switching systems.
Every case needs a human decision or negotiation. Only the data-gathering part is automated, and a person makes the decision.

Services

What solutions do we use for automation?

Accounting software integration with your online store

Orders and invoices from your online store go into your accounting software, and products and stock levels are updated automatically.

from €490

API integration

We connect your CRM, website, warehouse and external services so that data flows between them without copying.

Product import and sync (XML, CSV, API)

Supplier products, prices and stock levels in your online store are updated on a schedule.

Custom CRM development built around your processes

Customers, enquiries and orders in one system – the foundation for most automation scenarios. Excel → CRM from €990, business CRM from €1,900.

from €990

Accounting and reporting software for managers and accountants

Data from Excel and accounting software exports turned into reports at the click of a button.

from €1,200

AI integration into websites and systems

AI reads emails and documents, extracts data and prepares drafts where rules alone aren't enough.

from €990

AI agent development for business

An AI agent carries out a multi-step process across several systems by itself, while an employee approves important actions.

from €1,490

Business process automation diagram: logging enquiries, issuing invoices, moving data between systems and preparing reports are handed over to software – integrations, CRM systems and artificial intelligence

Included

What you get

A process map before any coding

We write down who does what, when and in which programs, how long it takes and where mistakes are most common. It often turns out that some steps can simply be dropped.

Choosing the best approach

If your team already uses n8n, Make or Zapier, we integrate with them; otherwise, we automate processes in code and use AI to handle free text. We suggest the cheapest option that's reliable.

A single source of data

We agree which system is the master for customers, products or prices, so that the same data isn't changed in several places.

Error notifications

If data fails to transfer, the person responsible is notified, and the task doesn't get lost.

Human approval where it's needed

Payments, prices and quotes for customers can wait for an employee's approval, while routine steps happen automatically.

Solution documentation

We hand over a short description of what happens automatically and when, so that a new employee understands where the data comes from.

Launch and a 12-month warranty

We test the solution with real data and show your staff what has changed. For 12 months, we fix programming bugs free of charge.

Price

How much does business process automation cost?

Price

On request

The price depends on the process: how many systems need connecting, whether they have an API and whether AI is needed. That's why we give you a price after a free assessment and put it in the contract. As a guide: integrating your online store with accounting software costs from €490, AI integration into a single process from €990, and moving Excel spreadsheets into a CRM from €990.

Prices include all taxes – no VAT is added (we are not VAT-registered). We put the price and the timeline in the contract before work starts.

Get a quote

What the price depends on

How many steps and exceptions the process has.
How many systems are involved, and whether they have an API or an import option.
Whether a workflow platform is enough or custom development is needed.
Whether AI is needed to handle free text or documents.
How much data is processed each day, and how quickly it has to be transferred.
Whether a missing system, such as a CRM to store the data, needs to be built first.

Additional costs

We choose where to host the solution based on its size: a VPS we provide (sized to your needs) or your own server; the price depends on this too. Support on our VPS from €29/month covers hosting and uptime monitoring.
If your team uses n8n, Make or Zapier, subscriptions to these platforms and any paid API fees are paid directly to the providers.
AI model usage – charged by the actual volume of requests, within a monthly limit agreed with you.
New workflows after launch – under a separate quote, agreed in writing.

Timeline

How long does it take to automate a process?

A simple workflow between two popular services takes a few working days, accounting software integration 1–4 weeks, and AI integration 2–4 weeks. When a CRM has to be built first, the whole project takes 4–8 weeks, but it can be launched in stages.

Solution	Example	Price	Timeline
Workflow between services	website form enquiry → CRM and a notification to the sales manager	based on an assessment	from a few working days
Accounting software integration	online store orders and invoices → accounting software	from €490	1–4 weeks
AI integration	sorting emails, extracting data from documents	from €990	2–4 weeks
AI agent	enquiry → CRM → stock check → draft quote	from €1,490	3–6 weeks
CRM with automation	enquiries, reminders, quotes as PDFs, reports	from €1,900	4–8 weeks

Process

How it works

Free process assessment1–2 working days
In a 30–60-minute call, we discuss what is done by hand, in which programs and how often. We tell you what's worth automating first, and what isn't.
Process specification and fixed price2–5 working days
We describe the current and the new process, the systems, the approval points and what isn't included in the first stage. The price and timeline go into the contract, and we start once we receive the 50% deposit.
Development3 working days – 6 weeks
We build the integrations, workflows or AI features. You try out an interim version with a copy of your data.
Testing with real cases2–5 working days
We test both typical and unusual cases: missing data, duplicates, system errors.
Launch1 working day
We switch on the automation on the agreed day and show your staff what now happens automatically and where to see error notifications.
Warranty and next stages12 months
For 12 months, we fix programming bugs free of charge. We recommend automating the next process once the first one is running smoothly.

Comparison

Zapier or Make, n8n or a custom-coded integration?

Criterion	Zapier / Make	n8n on your own server	Custom-coded integration (Saitai.lt)
How it works	workflows built from ready-made connectors in the platform's cloud	the same kind of workflows, but the platform is installed on a server of your choice	program code written for your process
Speed of setup	fastest, if ready-made connectors exist for your services	fast, but a server is needed	longer – it has to be developed
Monthly costs	a platform subscription that grows with the number of operations	hosting; the community edition is free for your company's internal use	support from €29/month (on our VPS)
Lithuanian accounting software and courier services	ready-made connectors often don't exist	requests often have to be coded	developed to work with the system's API
Where data is stored	the platform's cloud; not always in the EU	a server of your choice, for example in the EU	Saitai.lt servers in the EU, a VPS or your own server
Complex logic and large volumes	gets expensive and harder to maintain	suitable for moderately complex processes	the best fit
Best for	simple flows between popular services	when data location and lower monthly costs matter	when the process is business-critical, or there are many systems or Lithuanian ones

Examples

Typical projects

Subscription invoices and payment reminders

Situation: For example, an IT support company issues subscription invoices to its customers every month, and the accountant sends reminders to those who haven't paid after checking the bank statement.
Solution: Invoices are issued automatically from the list of contracts, payments are matched by importing the bank statement, and late payers are sent a reminder. Exceptions, such as an agreed payment extension, are marked by hand.
Result: Invoices issued on time, reminders without manual checks and a clear list of outstanding debts.

An online store order's journey

Situation: For example, at a cosmetics online store, an employee transfers every order into the accounting software, creates a shipment on the courier's website and separately sends the customer the tracking number.
Solution: Integration with the accounting software and the courier service: a paid order goes into the accounting software, the shipping label is created in the online store admin, and the tracking number is sent to the customer automatically.
Result: Less manual work on every order and fewer mistakes from retyping data.

Production order status updates for customers

Situation: For example, a print shop's customers phone to ask when their orders will be printed, and the account manager has to ask the production manager each time.
Solution: The order status is updated in the CRM, and whenever it changes, the customer is sent an email automatically. If needed, an AI chatbot can also be added to the website to tell customers the status from their order number.
Result: Fewer calls about order status, customers who are kept informed and one place to see every order.

Describe the manual work – we'll assess it for free

Tell us which work your staff repeat every day or every week, and in which programs. Within 1 working day, we'll tell you what's worth automating, how, how much it would cost and how long it would take.

Get an estimate

FAQ

Frequently asked questions

With the process that comes up most often and has clear rules. Usually that's transferring orders into your accounting software, logging enquiries or sending reminders. During the free assessment, we list what can be automated, estimate the time saved and the cost, and suggest an order of priority: whatever pays off fastest comes first.

More

Get an automation assessment within 1 working day

Describe the repetitive work and the programs it's done in. You can email us examples or screenshots without personal data. Tel. +370 670 99265.

Phone / WhatsApp / Viber:
+370 670 99265

Email:
info@saitai.lt

We reply within 1 working day. Meetings in Vilnius are by appointment only – please call first.