Is it safe to give AI company and customer data?

Yes, if clear rules are followed. We use the models' API modes, in which, under the providers' terms, data isn't used to train the models – we check these terms on every project. The AI only gets the data and permissions it needs, and we discuss the handling of personal data in line with the GDPR. If data can't leave the EU, we use an EU data centre where the provider offers one, or an open-source model on your own server.

Which AI models do you use?

We choose the model based on the task: we can use OpenAI (GPT), Anthropic Claude, Google Gemini or open-source models. After testing them on your samples, we compare the quality of the answers, the speed and the cost. We build the solution so that the model can be swapped later if a better or cheaper one comes along.

How much does AI cost to run each month?

If the solution is hosted on a VPS we provide, support costs from €29/month, plus AI model usage. Support covers hosting, uptime monitoring and knowledge base updates. If the solution needs a more powerful server or runs on your own server, the support price depends on the server and the size of the solution. Model usage (API) is charged by the actual volume of requests. We agree a monthly limit in advance and monitor it, so that costs don't exceed the agreed amount.

What happens if the AI makes a mistake?

AI can make mistakes, so we build the solution with safeguards. When the answer isn't in the knowledge base, the AI passes the question to a person, and important actions – prices, quotes, entries in your accounts – are approved by an employee before they happen. Every AI response and action is logged, so a mistake can be traced and corrected in the knowledge base or the rules.

What's the difference between a chatbot and an AI agent?

A chatbot answers questions, whereas an AI agent also carries out actions: it creates a CRM record, checks stock, prepares a quote or sends an email. An agent only works within the permissions it is given. If you only need answers for customers on your website, a chatbot (from €490) is enough; you need an agent (from €1,490) when the AI has to work across several systems.

Can AI be connected to our CRM, online store or accounting software?

Yes, as long as the system has an API or a data import and export option. AI can be connected to a WooCommerce online store, a custom CRM, email, Google Sheets or accounting software. Before signing the contract, we check which data your system allows us to read and write. If you don't have a CRM yet, we can build one – then the AI will have somewhere to log enquiries and tasks.

What do we need to prepare before ordering an AI solution?

Just describe the process: what is currently done by hand, how often and in which programs. It helps a great deal to have 20–50 samples of typical customer questions, emails or documents – we use them to build the knowledge base and tests. You can remove personal data from the samples yourself, or we will remove it before using them for testing.

AI solutions for business in Lithuania

AI (artificial intelligence) solutions for business are applications built on language models that answer customers, sort enquiries, read documents or carry out actions themselves in your CRM, online store and accounting software. Saitai.lt builds chatbots, AI agents and AI integrations with your systems. Prices start at €390, with a timeline of 1–6 weeks.

Get a quote How much does it cost?

Prepared by the Saitai.lt team · Updated 6 October 2026

In short

Price: from €390 (agent skill); chatbot from €490, AI agent from €1,490; no VAT is added
Timeline: from 1–2 weeks (agent skill) to 3–6 weeks (AI agent with integrations)
Monthly costs: support from €29/month on a virtual private server (VPS) we provide; AI model usage charged by volume of requests
AI models: OpenAI (GPT), Anthropic Claude, Google Gemini or open-source models – depending on the task
Integrations: website, email, CRM, online store, accounting software – via API or import
Warranty: 12 months
Payment: 50% deposit, balance when the solution goes live
Where we work: remotely, all over Lithuania; meetings in Vilnius by appointment, arranged by phone

Who it’s for

Your staff answer the same customer questions every day by email, by phone or in your website chat.
Data from emails, orders or PDF invoices is retyped by hand into your CRM, Excel or accounting software.
Instructions, price lists and contracts are scattered across folders, so it's hard for a new employee to find an answer quickly.
Every week, the director pulls sales, order and debt figures from several programs into one summary.
Your team already uses ChatGPT or Claude, but everyone writes their own prompts, so quotes and texts come out inconsistent.
You want to use AI in a controlled way: with clear permissions, an activity log and employee approval for important actions.

When it’s not the right fit

The task only comes up a few times a month. Automating it won't pay off – it's simpler to do it by hand.
The data you need isn't digital, or it's scattered. It's worth organising it first, for example by moving it into a CRM, and adding AI later.
The result has to be completely accurate without human checks – for example, approving payments or making legal decisions. AI can prepare a draft, but a person makes the decision.
A standard AI assistant licence is enough for your staff, and there's no need to connect it to your systems.

Services

What AI solutions do we build?

AI agent development for business

An AI agent carries out tasks by itself: it sorts enquiries, updates your CRM, and drafts quotes and reports. An employee approves important actions.

from €1,490

AI chatbots for websites

A chatbot answers your customers in any language you need – Lithuanian, English, Russian and others – based on your prices, terms and FAQs, collects contact details and passes complex questions on to a sales manager.

from €490

AI integration into websites and systems

OpenAI, Claude or Gemini models in your website, CRM or online store: writing texts, search, classification, translation and extracting data from documents.

from €990

AI models adapted to your company data

A knowledge base built from your documents (RAG), model fine-tuning and private models on your own or an EU server, when data can't be shared with outside providers.

Custom skills for AI agents

We turn your procedures, templates and tools into agent skills, so that an AI assistant such as Claude carries out tasks the same way every time.

from €390

AI solution diagram: the AI solution uses a knowledge base built from your documents, is integrated with your CRM, online store and accounting, and works with human control, access rights, an activity log and a spending limit

Included

What you get

Process assessment before any coding

We find out how much time the task takes now, what data it uses and where AI could make mistakes. If automation won't pay off, we tell you straight away.

Choosing the AI model

Based on the task, the cost and your data requirements, we choose an OpenAI, Anthropic Claude, Google Gemini or open-source model. We build the solution so that the model can be swapped later.

A knowledge base built from your documents

The AI answers from your price lists, terms, instructions and FAQs, not from general knowledge on the internet. If the answer isn't in the knowledge base, the AI is set up to pass the question to a person rather than guess.

Integration with your systems

Via API or import, we connect the AI to your website, email, CRM, online store or accounting software, so that data doesn't have to be copied by hand.

Human control and access rights

The AI gets only the permissions it needs. Important actions – quotes to customers, prices, entries in your accounts – are approved by an employee before they happen.

Activity log and spending limit

Every AI response and action is logged, so you can see what it did and when. We set a monthly limit for AI model usage costs, agreed with you.

Launch and a 12-month warranty

We show your staff how to use the solution and check the AI's work, and hand over a short guide. For 12 months, we fix programming bugs free of charge.

Price

How much does an AI solution for business cost?

Price from

€390

AI solutions for business start at €390: that's the price of a single agent skill or tool for the AI assistant you use. A website chatbot costs from €490, AI integration into a single business process from €990, and an AI agent that carries out actions across several of your systems from €1,490.

Prices include all taxes – no VAT is added (we are not VAT-registered). The final price depends on the project: we put it and the timeline in the contract before work starts.

Get an exact price

What the price depends on

How many processes or scenarios need automating.
How many systems need connecting, and whether they have an API.
How many documents the knowledge base needs, and how much tidying they need before use.
Whether the AI needs to carry out actions in other systems, and how many approval steps are needed.
Where the AI will talk to customers: on your website, or in Messenger, WhatsApp or Viber.
Where the data must be processed: in the model provider's cloud, in an EU data centre or on your own server.

Additional costs

We choose where to host the solution based on its size: a VPS we provide (sized to your needs) or your own server; the price depends on this too. Support on our VPS (hosting, uptime monitoring and knowledge base updates) costs from €29/month.
AI model usage (API) – charged by the actual volume of requests, within a monthly limit agreed with you.
New scenarios, channels or integrations after launch – under a separate quote, agreed in writing.

Timeline

How long does it take to implement an AI solution?

An agent skill takes 1–2 weeks, a chatbot 1–3 weeks, and AI integration into a single process 2–4 weeks from receiving the deposit and samples. An AI agent with integrations takes 3–6 weeks, and we show you its first version, working with your samples, within 2–3 weeks.

Solution	Example	Price	Timeline
Agent skill	preparing a sales quote from your template and price list in an AI assistant	from €390	1–2 weeks
Website chatbot	answers based on your prices, terms and FAQs; passes enquiries on to a sales manager	from €490	1–3 weeks
AI integration into a process	sorting enquiry emails, extracting invoice data, writing product descriptions	from €990	2–4 weeks
AI agent	reads an enquiry, creates a CRM record, checks stock and drafts a quote	from €1,490	3–6 weeks

Process

How it works

Free assessment1–2 working days
In a 30–60-minute call, we discuss the process you want to automate and explain what AI can and can't do in it.
Task specification and fixed price1–3 working days
We set out what the solution will do, which systems it will connect to, where employee approval is needed and what isn't included in the first version. The price and timeline go into the contract, and we start once we receive the 50% deposit.
Data and model selection2–5 working days
We gather documents, FAQs and sample emails or invoices, remove unnecessary personal data, and test several models on your tasks.
Prototype1–2 weeks
You try out the first working version in a test environment with your own real questions, emails or documents.
Integration and testing1–3 weeks
We connect the solution to your website, CRM, email or accounting software and test it on real cases until its answers and actions match the specification.
Launch1–2 working days
We switch the solution on, show your staff how to check the AI's work and where to find the log, and hand over a short guide.
Monitoring and warranty12 months
During the first month after launch, we review the logs and fine-tune the answers. For 12 months, we fix programming bugs free of charge.

Comparison

Chatbot, AI integration or AI agent?

Criterion	Chatbot	AI integration into a process	AI agent
What it does	answers customers or staff from your knowledge base	carries out one task in a process: reads, extracts data, prepares a draft	chooses its own sequence of steps and carries out actions across several systems
Actions in other systems	limited: passing on an enquiry, checking an order status	yes, within one process	yes, within the permissions it is given
Human control	passes complex questions to a person	an employee approves the result	an employee approves important actions
Price	from €490	from €990	from €1,490
Monthly costs	support from €29/month (on our VPS); model usage charged separately	support from €29/month (on our VPS); model usage charged separately	support from €29/month (on our VPS); model usage charged separately
Timeline	1–3 weeks	2–4 weeks	3–6 weeks
Best for	lots of repeated customer questions	one frequent manual task with a clear start and finish	a process where an employee works across several programs

Examples

Typical scenarios

Customer questions at an online store

Situation: For example, an online store's customer service manager answers the same questions every day about delivery times, returns and order status – by email and in the website chat.
Solution: A chatbot with a knowledge base built from the store's terms and FAQs. It checks the order status in the online store using the order number, and passes complex questions to the manager along with the full chat history.
Result: Answers to typical questions at any time of day, fewer repetitive emails and all conversations in one place.

Email enquiries at a service company

Situation: For example, an equipment rental company receives enquiries by email and through its website form. A sales manager reads each one, retypes the details into the CRM and only then prepares a quote.
Solution: An AI integration reads the email, extracts the customer's details, the equipment needed and the dates, creates a CRM record and drafts a reply based on the price list. The sales manager reviews the draft and sends it.
Result: Enquiries in the CRM without retyping, a faster first reply to the customer and consistent quotes.

Supplier invoices as PDFs

Situation: For example, the accountant at a wholesale company receives several hundred supplier invoices as PDFs every month and enters their details into the accounting software by hand.
Solution: AI reads the invoice details, amounts and VAT, checks them against the supplier list and prepares an import file for the accounting software. It flags questionable invoices for the accountant to check.
Result: Less manual entry, checks only for questionable invoices, and the original PDF attached to every record.

Describe the task – we'll assess it for free

Tell us which work your staff repeat every day and in which programs. Within 1 working day, we'll tell you whether it's worth handing over to AI, how much it would cost and how long it would take.

Get an estimate

FAQ

Frequently asked questions

Yes. Modern language models understand and write Lithuanian well, but mistakes in terminology and tone do happen. That's why we include your terms and sample answers in the knowledge base, and test the solution with your real questions and documents before launch. A chatbot can also answer your customers in any language you need, including English and Russian.

More

Get an AI solution estimate within 1 working day

Describe the task you want to hand over to AI and the programs you work with. You can email us sample emails or documents without personal data. Tel. +370 670 99265.

Phone / WhatsApp / Viber:
+370 670 99265

Email:
info@saitai.lt

We reply within 1 working day. Meetings in Vilnius are by appointment only – please call first.