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Website maintenance and support in Lithuania

Website maintenance means looking after a website or online store after launch: content management system (CMS) and plugin updates, backups, uptime monitoring, security and content changes. Saitai.lt maintains WordPress, WooCommerce, Joomla and VirtueMart websites and, if you wish, hosts them on our servers. Maintenance starts at €29/month (Basic, Business and Premium plans), one-off jobs cost €30 per hour, and hosting starts at €60/year.

Prepared by the Saitai.lt team · Updated

In short

Price
maintenance from €29/month (plans at €29, €69 and €149/month); one-off jobs €30 per hour; no VAT is added
Included
Basic plan: monthly updates, weekly backups, uptime monitoring, up to 30 minutes of changes a month
Hosting
websites from €60/year, online stores and catalogues from €70/year; .lt domain from €8/year; hosting is included in the Business and Premium maintenance plans
Systems
WordPress, WooCommerce, Joomla, VirtueMart, custom Laravel systems
Response times
we reply within 1 working day; we respond to small change requests within 2 working days, 1 working day or 4 working hours, depending on the plan
Payment
maintenance invoiced monthly, hosting and domain annually
Where we work
remotely, all over Lithuania; meetings in Vilnius by appointment, arranged by phone

Who it’s for

  • Nobody installs updates on your WordPress or Joomla website, for fear that something will break.
  • Your website was built by another developer or studio, and now there's nobody to turn to for changes and fixes.
  • You don't know whether your website is being backed up, or whether it could be restored from those backups.
  • You sell online, and every hour your basket or payments are down means lost orders.
  • You need to change prices, publish news or upload photos several times a month, but your staff don't have time.
  • Your website has already been infected or hacked, and you want to make sure it doesn't happen again.
  • You want hosting, your domain, email and technical support all in one place.

When it’s not the right fit

  • Your website is looked after by your own IT person, who installs updates and checks backups regularly. In that case, one-off jobs at €30 per hour whenever you need help are enough.
  • Your website is built on a website builder (such as Wix), and the platform itself takes care of the server and updates.
  • Your website's content management system is so old that it can no longer be updated safely. Then it's worth redesigning or rebuilding the website first – from €299 – and maintaining the updated version.
  • You need new features or a new design. That's development work, which we quote for separately.

Services

What does your website need?

Diagram of how website maintenance starts: free assessment, access and initial backup, initial clean-up, monthly work, help when things go wrong
Diagram of how website maintenance starts: free assessment, access and initial backup, initial clean-up, monthly work, help when things go wrong

Included

What you get

Updates with testing

We update the CMS, plugins and template after making a backup, and afterwards check the main pages, forms and – for an online store – the basket and payments.

Backups

Your website's files and database are backed up weekly (daily in the Business and Premium plans), plus before every update. If the website breaks, we restore it from the last working backup.

Uptime monitoring

We monitor your website's availability automatically, so we hear about an outage from a monitoring alert rather than from your customers.

Content changes

Changes to prices, texts, photos, news or banners: the maintenance plans include from 30 minutes (Basic) to 5 hours (Premium) a month; anything more is €30 per hour.

Security

We remove unused plugins and users, protect admin access, and clean infected websites and close the security holes.

Speed improvements

We speed up slow-loading websites: we optimise images (WebP), turn on caching, remove unnecessary plugins and check the server settings.

Bug fixing

We fix white screens, broken forms, payment errors and update conflicts on WordPress, Joomla, WooCommerce and VirtueMart websites.

Moving to another server

We move your website, database and email to another hosting provider without changing your address, so neither visitors nor emails go astray.

Email and servers

Business mailboxes on your domain with SPF, DKIM and DMARC records, so your emails don't end up in spam, and for larger projects, virtual private server (VPS) setup and administration.

Price

How much does website maintenance cost?

Price from

€29/month

Website maintenance costs from €29/month: this includes monthly CMS and plugin updates, weekly backups, uptime monitoring and up to 30 minutes of changes a month (Basic plan). In the Business (€69/month) and Premium (€149/month) plans, updates are installed weekly, backups are made daily, 2 or 5 hours a month are set aside for changes, and hosting is included. One-off jobs without a maintenance plan cost €30 per hour. Website hosting starts at €60/year, and hosting for online stores and catalogues at €70/year.

Prices include all taxes – no VAT is added (we are not VAT-registered). The final price depends on the website: we put the scope and price of maintenance in the contract before work starts.

Get an exact price

What the price depends on

  • The content management system and the number of plugins: the more plugins, the more updates and checks.
  • Whether it's an online store: after every update, we check the basket, payments, shipping modules and customer emails.
  • How many changes you need a month, and how quickly they need doing.
  • How often you need backups: weekly or daily.
  • The website's condition when we take it over: we first sort out an outdated CMS, unsupported plugins or malicious code as a separate job.
  • Whether the website is hosted on our server or with another hosting provider.

Additional costs

  • Website hosting from €60/year, online stores and catalogues from €70/year, .lt domain from €8/year; hosting is included in the Business and Premium maintenance plans. The Business and Premium website and online store development packages include the first year of hosting, and the business website packages include 1 and 3 months of free maintenance respectively.
  • Renewals of paid plugin and template licences – at the developers' prices.
  • Work beyond the time included in your plan – €30 per hour; larger jobs under a separate quote, agreed in writing.

Packages

Website maintenance plans

Maintenance starts at €29/month. Choose a plan based on how often you need updates and backups, how many changes you need a month and how quickly we need to respond.

Basic

€29/month

response within 2 working days

Essential maintenance for a small website.

  • monthly content management system and plugin updates
  • weekly backups
  • uptime monitoring
  • 30 minutes of work on changes a month
  • hosting charged separately

Choose Basic

Most popular

Business

€69/month

response within 1 working day

For a business website you update often.

  • weekly updates
  • daily backups
  • uptime monitoring, security checks and malware removal
  • 2 hours of work on changes a month
  • quarterly speed check
  • monthly report
  • hosting included

Choose Business

Premium

€149/month

response within 4 working hours

For online stores and larger websites.

  • weekly updates
  • daily backups, also stored off-site
  • uptime monitoring, security checks and malware removal
  • 5 hours of work on changes a month
  • monthly speed check
  • monthly report and GA4 review
  • maintenance of online store modules, payments and shipping
  • hosting included

Choose Premium

Prices include all taxes – no VAT is added (we are not VAT-registered). We put the exact price and terms in the contract. Unused time for changes doesn't carry over to the next month; extra work costs €30 per hour.

Timeline

How quickly do you carry out maintenance work?

We reply to enquiries within 1 working day, and respond to small change requests under a maintenance plan within 2 working days (Basic), 1 working day (Business) or 4 working hours (Premium). If your website is down or infected, call +370 670 99265 – we put those jobs first. For a newly taken-over website, we start maintenance within 1–3 working days of receiving access details.

JobPriceTimeline
Website health checkfreewithin 1 working day
Getting started: access, initial backup, monitoringfrom €29/month1–3 working days
Small changes under a maintenance plan30 min / 2 hours / 5 hours a month includedresponse within 2 working days / 1 working day / 4 hours
One-off jobs without a maintenance plan€30 per hourtimeline agreed with you
Website hosting and .lt domainfrom €60/year and from €8/year1–2 working days
Malware removalafter assessing the websitewe put it first

Process

How it works

  1. Free assessment1 working day

    We check your CMS and plugin versions, hosting, the state of your backups and any obvious security holes. We tell you what needs sorting out before maintenance starts.

  2. Access and initial backup1–2 working days

    Once we have admin, hosting and domain access, we back up the whole website and switch on uptime monitoring.

  3. Initial clean-up1–3 working days

    We update an outdated CMS and plugins, and remove unused plugins and users. If bigger jobs are needed, we quote for them separately.

  4. Monthly workmonthly

    Depending on the plan, we install updates monthly or weekly, make and check backups, and carry out the changes you send us.

  5. Help when things go wrongas needed

    If your website goes down, we fix the error or restore the website from a backup, and explain what happened.

Comparison

Maintenance plan, one-off jobs or doing it yourself?

CriterionDoing it yourselfOne-off jobsMaintenance plan (Saitai.lt)
Price€0 + your time€30 per hour for work donefrom €29/month
Updateswhen you remember and have the timewhen you order themmonthly or weekly, with testing after each update
Backupsif you've set them up yourselfonly if you order themweekly or daily, plus before every update
Uptime monitoringnonenoneautomatic
Content changesyourself, in the CMS€30 per hourfrom 30 minutes to 5 hours a month included
Who sorts out an outageyou or a specialist you chooseus, when you get in touchus – we already have the backups and access
Best forwhen someone on your team knows the CMSwhen you rarely need changeswhen your website or store matters to your day-to-day business

Examples

Typical projects

A WordPress website nobody has updated

Situation
For example, a service company's website was built a few years ago and hasn't been updated since. The former developer no longer responds, and the company only has some of the admin access details.
Solution
Together with the hosting provider, we restore access, make a backup, test the updates on a copy first and only then install them. We replace unsupported plugins with alternatives and add the website to monthly maintenance.
Result
An updated website, working backups and a single contact for all technical questions.

An online store with no payments after an update

Situation
For example, the owner of a WooCommerce store updated the plugins without help, and the payment methods disappeared from the basket. Orders stopped, and it's not clear what broke.
Solution
We find the incompatible plugin, fix the error or temporarily roll back to the previous version, and place a test order. From then on, we install updates ourselves and check the basket after each one.
Result
Payments working again, a clear update routine and less downtime.

A website with nobody to update the content

Situation
For example, a dental clinic's prices, specialists' working hours and special offers change every month, but the staff don't have time to update them in the content management system.
Solution
The Business maintenance plan with 2 hours of changes a month: you email us the changes, we respond within 1 working day and let you know when everything is published.
Result
Up-to-date information on the website, and updates you don't have to worry about.

Not sure what state your website is in? We'll assess it for free

Send us your website address and tell us who built it and when it was last updated. Within 1 working day, we'll tell you what needs sorting out and which maintenance plan would suit you.

FAQ

Frequently asked questions

Yes. First, we review the website free of charge: CMS and plugin versions, hosting, backups and possible security holes. If the website is in good shape, we start maintenance straight away; if it first needs updating or cleaning, we quote for that work separately. The website can stay with its current hosting provider.

More

Related services

Enquiry

Get a maintenance quote within 1 working day

Tell us your website address, its content management system (if you know it) and what work you need. If it's urgent, call +370 670 99265.

Phone / WhatsApp / Viber:
+370 670 99265

Email:
info@saitai.lt

We reply within 1 working day. Meetings in Vilnius are by appointment only – please call first.

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Websites, online stores, SEO, AI and CRM solutions for business. In business since 1998.

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